Privacy Policy

At ReKaP, we value your trust and are committed to protecting your personal and financial information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit/use our website.

1. Information We Collect

a. Information You Provide Directly:

  • Full name, email address, phone number
  • Business or personal details during contact form submissions or registrations
  • Feedback, surveys, or query responses

b. Information Collected Automatically:

  • IP address, browser type, operating system
  • Cookies, geolocation (if enabled), and device information
  • Usage patterns and session logs

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries or service requests
  • Customize your web experience and improve website functionality
  • Prevent fraud, monitor misuse, and enhance security

3. Cookies and Tracking Technologies

Our website uses cookies to:

  • Understand user behavior and website performance
  • Provide a personalized browsing experience
  • Improve navigation and form autofill

You can manage your cookie preferences through your browser settings.

4. Information Sharing

We do not sell or rent your personal information. We share your data with our internal sales desk who can contact you to help resolve your queries.

5. Data Security

We follow industry-standard practices:

  • SSL encryption for data in transit
  • Secure access protocols and firewalls
  • Regular audits and access controls

6. Your Rights

As a user, you have the right to:

  • Access, correct, or delete your information
  • Withdraw consent (with potential impact on services)
  • Request data transfer or restriction of processing (subject to applicable laws)

7. Data Retention

We retain personal data only as long as necessary for the purpose it was collected or as required by law (including audit and regulatory requirements).

8. Grievance Officer

As per the Information Technology Act 2000 and rules thereunder:

Grievance Officer: Chandra Shekhar Budida

Email: chandrashekharb@rekap.co.in

Contact Number: +91 99488 11974

Address: Plot No 186, Sri Suryodaya Colony, Kistareddypet, Patancheru, Sangareddy (Dist) 502319, Telangana

Response Time: Within 15 business days

9. Changes to This Policy

This policy may be updated from time to time. We recommend checking this page periodically. Continued use of the website after updates implies acceptance.